Patient Journey

Dr Christopher Love is committed to helping his patients to live a full and satisfying life, with the best outcomes possible.

Dr Love and His Team

Dr Christopher Love is one of Australia’s most experienced and well-respected Urologists and Urological Surgeons. He is committed to helping his patients to live a full and satisfying life, with the best outcomes possible.

Dr Love and his team, including your own specialist nurse, provide a gold-level standard of care, ensuring that you are cared for and informed from your first visit through to ensuring your long-term health continues to improve. 

Below are the answers to common questions about:

  • Making an appointment
  • Your first visit
  • Patient Registration Form
  • What will happen if you need surgery.

Previous patients of Dr Love have shared their experiences with common conditions and treatments to help reassure and inform you.

Making an Appointment

You do not need a referral to make an appointment or to see Dr Love. However, it is highly recommended. By seeing a general practitioner first you can ensure Dr. Love is the appropriate specialist for you and your condition. It will also reduce the cost of your appointment as Medicare will pay higher rebates for specialist services if you have been referred.

Before seeing any medical specialist, it is always better to talk to your own family doctor, who can discuss your condition with you and advise on whether any specialist care is appropriate.

Your family doctor can help Dr. Love to care for you better by providing relevant information about your health and medical history.

Dr Love will communicate your results with your GP, ensuring your family doctor can better care for you after your specialist treatment.

Dr. Love and his staff will always endeavour to see patients as soon as practicable after referral from your family doctor.

All appointments are prioritised according to clinical urgency.

If you feel your condition requires an earlier appointment you may be requested to provide further test results and sometimes even a call from your referring doctor.

You can always request to be placed on a cancellation waiting list.

You can call Dr Love’s team on 1800 DR LOVE (1800 375 684) or send an online enquiry by clicking here.

Your First Visit

During your first appointment, you will have ample time to discuss your problems and concerns with Dr. Love. He will ask you questions about your condition, look at any scans or pathology tests you have (if any) and may perform a physical examination.

Your visit may also involve extra consultation time, tests or minor procedures with one of our international Fellows, or our clinical nurse specialist, who help Dr. Love in assessments and treatments. 

Usually this can all be achieved in a first visit time of around twenty to forty-five minutes, depending on the complexity of your case.

You may be sent for further tests and be asked to return for follow-up. Based on the results of your test(s) a diagnosis will be made and the appropriate treatment will be explained and offered to you in detail.

If you require an operation or procedure Dr Love will take the time to ensure that you have all your questions answered and he can arrange second opinions and referral to colleagues if required or requested.

Before attending for your appointment, most patients will have already provided the following things. If, for some reason, you have not already sent them to the office, please bring :

  • Medical Insurance information
  • Referral Letter (a referral is not required, but will provide important background medical information about you and will help reduce the cost of your initial visit)
  • Copies of results, X-rays, MRIs, CT scans etc. and any other relevant information
  • List of medications (if any)

If you are seeing Dr Love about any urinary problems, please try to arrive with a comfortably full bladder, and don’t go to the toilet without checking with us first, as a special urine test may be required as part of your consultation, and you will need to be able to provide a sample.

If you are seeing Dr. Love for problems with a bend in your erection, photographs (on your phone) of your erection from above and from the side, are very useful in the discussion about treatment options.

After a pre-consultation phone consultation with our Nurse Practitioner, you will be sent a Restore Urology New Patient Registration Form to fill out online and return to us. We will also send you a questionnaire about your condition, also to fill out and return before your appointment. This will give Dr. Love some additional information prior to your appointment.

Otherwise, if you don’t get sent these forms, either download the form and appropriate questionnaire form this website and send to us, or please arrive early for your appointment time to fill out those forms at our office before you see Dr. Love.

This will depend on the reason you are seeing Dr Love. But you may be asked to come with a comfortably full bladder so we can perform a urine test, urinary flow test and a bladder ultrasound scan to assess your lower urinary tract/bladder and voiding function.

The flow test is a non-invasive procedure that requires you to empty your bladder into a pot under a funnel. A machine will analyze your flow rate and produce a report. Therefore, it is important you arrive on time or early for your appointment.

Drinking water is provided to assist you filling your bladder in the office if required.

If you and Dr. Love decide that surgery will help you, Dr Love and his team will help prepare you, every step of the way. Dr Love’s approach is holistic and will ensure you have clear plan from diagnosis, to preparing for surgery, the surgery itself, post-operative care and your ongoing health. 

Preparing mentally and physically for surgery is an important step toward a successful result. We will help you understand the process and your role in it, which will help you recover more quickly with the best possible outcomes.

It is this gold-standard level of care, that helps Dr Love stand out as an excellent choice of urologist and urological surgeon.

We are here to help

Dr Love and his team understand that you may be feeling nervous, anxious or embarrassed about your symptoms or condition. We want you to know that you deserve to get the treatment you need and that you can go on to live a fulfilling and satisfying life. It’s never too late.

Talk to an Expert

You can call our expert team confidentially and ask any questions you may have about your symptoms, condition, treatment options and the best way forward. No obligation.

Make an Appointment

You can request an appointment with Dr Love by calling 1800 375 683 or or completing the contact form on this page. You do not need a referral from your GP, but this may assist with the cost of the consultation.

Talk to Our Nurse

Concerned about Erectile Dysfunction? Have a free, confidential chat with our specialist ED nurse, Gill, and find out more about your treatment options.

Ask a Question

If you are not ready to make an appointment, but would like to ask a question or get some more information – we are here for you.  Send your question to Dr Love using the form below: